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Archive by Frank Howard

    Microsoft launched its latest version of their popular Office suite last month.   Office 2016 builds on its predecessors with added functionality and a similar look and feel to Office 2013.  This blog post won’t go into the new features or changes, but rather discuss some things to be aware of and some promotions that Microsoft […]

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Oct 15th, 2015 | Filed under Indianapolis IT support

As I am writing this post, the countdown at the Windows XP end of support page reads 30 days, 13 hours, 26 minutes, and 48 seconds.  What does that mean? It means that in one month, Microsoft will no longer be providing extended support for XP and it is highly recommended that you upgrade. Many think, “I don’t need Microsoft support so it […]

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Mar 8th, 2014 | Filed under Indianapolis IT support

Anyone who recently updated their Mac with the 10.7.3 Combo or Delta update may no longer be able to boot their systems if they have Symantec PGP and specifically WDE, whole disk encryption, installed and running.  This is a familiar issue between Apple updates and OsX upgrades and PGP.  Because of the history of those […]

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Feb 7th, 2012 | Filed under Indianapolis IT support

I’ve observed an acute increase in website and business hacks stories in recent weeks from sites I follow and even main stream media (MSM) outlets like CNN, FoxNews, etc.  Why?  Is it truly an insight into the computer security landscape evolving or maybe something simpler like an increased availability of sophisticated exploit tools that low […]

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Jun 15th, 2011 | Filed under Indianapolis IT support

Do small businesses need to focus on computer and network security?  Many think that only large organizations, such as Sony or CitiBank (see ** below), that boast about secure networks and taunt underground hacker organizations need to worry about network and computer security, right…? But what about the rest of businesses, the ones that are […]

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Jun 12th, 2011 | Filed under Indianapolis IT support

There it is, the 800 lb gorilla is waiting. No one wants to talk about Mac security because they’ve been told and sold that Mac users don’t need to worry about viruses and other security issues like Windows users. Macs were considered safe because of the low number of devices out there compared to PCs. […]

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May 25th, 2011 | Filed under Indianapolis IT support

Caution – this post is for computer geeks.  All other posts are approved for general consumption. Using robocopy makes many tasks easier with its robust switches and command line options.  One thing that is not easily determined and is not readily defined in the help or online is how to use robocopy with file names and […]

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Apr 26th, 2011 | Filed under Indianapolis IT support

Although the iPad craze started in April of 2010, the business world has been looking for a tablet solution for much longer. My personal introduction was over a decade ago when a sales person at the engineering firm I worked for bought a “convertible notebook”. This device allowed him to flip the screen and write […]

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Apr 7th, 2011 | Filed under Indianapolis IT support

With the recent earthquake in Japan security researchers are warning against many related scams and potential threats.  Based on similar recent disasters, such as the earthquake in Haiti and Hurricane Katrina it is important to be sure where you view information about the earthquake on the Internet and contribute money to relief efforts.  Results in […]

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Mar 11th, 2011 | Filed under Indianapolis IT support

I remember 80’s movies showing video phones so you can talk and see who you’re talking to at the same time.  Well, the technology has been around for a while now but really hasn’t gone mainstream past big business.  I think video is now poised to infiltrate the home and small business. There are several […]

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Dec 29th, 2010 | Filed under Indianapolis IT support